GDPR

Privacy Policy

How Mae Thai Wok handles your personal data — what we collect, why, and for how long.

1. Data controller

The data controller is Mae Thai Wok AB (corp. ID 556789-1234), Vasagatan 10, 111 20 Stockholm. Questions about personal data should be sent to privacy@maethaiwok.se.

2. What data do we collect?

We collect:

  • Reservation details: name, phone, email, party size, any special diets
  • Order details: delivery address, payment data (encrypted via our payment partner)
  • Contact details: messages sent via form or email
  • Technical data: IP address, browser type, visit times (anonymized)

3. Why do we process the data?

We process personal data to:

  • fulfil contracts (reservations, orders, delivery)
  • communicate with you about your order
  • comply with legal requirements (accounting, tax rules)
  • improve our services (anonymized analytics)
  • send marketing (only after your active consent)

4. Storage and deletion

Reservations and orders are stored for 7 years (accounting requirements). Marketing data is stored until you withdraw consent. Technical logs are deleted after 90 days.

You may at any time request deletion of your data — contact privacy@maethaiwok.se.

5. Your rights

Under GDPR you have the right to:

  • know what data we hold about you
  • request correction of inaccurate data
  • request erasure ("right to be forgotten")
  • request data portability
  • object to processing
  • complain to the Swedish Authority for Privacy Protection (IMY)

6. Third-party services

We use:

  • Stripe / Klarna — payments
  • Foodora / Wolt / Bolt Food — home delivery
  • Google Analytics — anonymized visit analytics
  • Mailchimp — newsletter (consent only)

We share only the data necessary for each service.